NATIONAL CONSUMER DISPUTES
REDRESSAL COMMISSION
NEW DELHI
REVISION PETITION NOS. 823 to 826 OF 2001
(From the order dated 13.3.2001 in Appeal Nos.A-1428 to 1421/99
of the State Commission, Delhi)
Smt. Kalawati & Ors. .. Petitioners
Vs.
M/s. United Vaish Co-operative Thirft & Credit
Society Ltd. .. Respondent
BEFORE:
HON’BLE MR. JUSTICE D.P. WADHWA,
PRESIDENT
HON’BLE MR. JUSTICE C.L. CHAUDHRY, MEMBER
HON’BLE MR. JUSTICE J.K. MEHRA,
MEMBER.
MRS. RAJYALAKSHMI RAO, MEMBER.
MR. B.K. TAIMNI, MEMBER
For the Petitioner s : Mr. Sanjay Kataria, Advocate
for M/s. Campus Associates, Advocates
For the respondent : Mr. Arvind Pandey, Advocate.
for the Registrar, Co-operative Society : Mr. M. Shah, Inspector.
ORDER
Dated the 26th September, 2001
PER JUSTICE D.P. WADHWA
(PRESIDENT)
State Commission on appeal filed by the respondent-opposite party set aside the
order of the District Forum holding that the
petitioners-complainants were
not consumers within the meaning of
clause (d) of sub section (1) of section (2) of the Consumer Protection Act,
1986 (for short ‘CPA’) on their being
the members of the opposite party, a society registered under the Delhi Co-operative Societies Act,
1972 (for short ‘Societies Act’). It was also held that in view of Section 93
of Societies Act consumer forum would
have no jurisdiction in respect of those disputes as enumerated in Section 60
of the said Act.
Complainants
are now the petitioners before us and the opposite party is respondent. Petitioners had deposited various amounts
as fixed deposit receipts with the
respondent which amounts were to be payable to them on maturity with interest
at the agreed rate. Respondent
defaulted in making payment of the
fixed deposit receipts
after they matured. Complaining deficiency in service petitioners approached the District
Forum. Complaints were allowed by
the District Forum and directions
were issued to the respondent to refund the amounts of the fixed deposit receipts with interest due to each of the petitioners at the time of
maturity and thereafter pay interest @ 18% per annum till payment.
Aggrieved by this order of the District Forum
respondent filed appeal before the State Commission which, as stated above, was allowed and the order of
the District Forum was set aside and
complaints dismissed. Two contentions were raised on the basis of which the appeal was allowed;
(i) that a Forum under the CPA has no
jurisdiction over the subject matter of the complaints in view of the
provisions of Section 60 read with Section 93 of the Societies Act and
(ii) petitioners were not ‘consumers’ availing of ‘services’ as defined under the
CPA. Section 60 of the Societies Act
specifies the disputes which could be referred to arbitration under that Act by
the Registrar of the Societies. It is
not necessary for us to go into the question
if the dispute raised by the
petitioners did fall under Section 60 of Societies Act as for the purpose of decision of the
questions raised we will accept that
the dispute did fall within the purview of Section 60 and as so held by the State Commission. Then
come the crucial question if Section 93 of the Societies Act bars the
jurisdiction of the District Forum under CPA.
Section 3 of CPA provides as under:
“3. Act
not in derogation of any other law.-
The provisions of this Act shall be in addition to and not in derogation
of the provisions of any other law for the time being in force.”
Section 3 is
worded in widest terms and
leaves no one in doubt that the provisions
of CPA shall be in addition and not in derogation of any other law for
the time being in force. Thus even if
any other Act provides for any remedy
to a litigant for redressal of
that remedy a litigant can go to
District Forum if he is a ‘consumer’
under CPA. That remedy exists in any other law which creates the right is
no bar to District Forum assuming jurisdiction.
We may now refer to Section 93 of the
Societies Act which contains bar
of jurisdiction of courts, which
Section is as under:
“93. Bar of jurisdiction of
courts.- (1) Save as provided in this Act, no civil or revenue court shall have
any jurisdiction in respect of-
(a)
the
registration of a co-operative society
or its bye-laws or of an amendment of a bye-law;
(b) the removal of a committee;
(c) any dispute required under section 60 to be referred to the Registrar; and
(d) any matter concerning the winding up and the dissolution of a co-operative society.
2.
While
a co-operative society is being wound up, no suit or other legal proceedings relating to the business
of such society shall be proceeded with or
instituted against, the liquidator as such or against the society or any
member thereof, except by leave of the
Registrar and subject to such terms as he may impose.
3. Save as provided in this Act, no order, decision or award made under this Act shall be questioned in any court on any ground whatsoever.
For one thing a District Forum is not a Civil Court though it may have
the trappings of a Civil Court. Neither
it is a revenue court.
We therefore, do not think that
Section 93 of Societies Act would come
in the way of the District Forum
assuming jurisdiction. We may consider Section 93 of the Societies Act with the provisions barring
jurisdiction of the Courts in some other
enactments namely Multi-State
Co-operative Societies Act, 1984, Recovery of Debts Due to Banks & Financial Institutions Act,
1993 and the Railway Claims Tribunal Act, 1987. The relevant Sections of
these Acts are as under:
Section 105 of the Multi-State Co-operative Societies Act, 1984:
“105. Bar of
jurisdiction of courts.- (1)
Save as otherwise provided in this Act,
no court shall have jurisdiction in respect of -
(a)
the
registration of a multi-State co-operative
society or its bye-laws or of an amendment of the bye-laws;
(b) the removal of board of
directors;
(c)
any
dispute required under section 74
to be referred to the Central Registrar; and
(d) any matter concerning the
winding up and the dissolution of a multi-State co-operative society.
(2) While a multi-State
co-operative society is being wound up, no suit or other legal proceedings relating to the business
of such society shall be proceeded with or instituted against the liquidator or against the society or any member
thereof, except by leave of the Central
Registrar and subject to such terms and conditions as he may impose.
(3) Save as otherwise provided
in this Act, no decision or order made under this Act shall be questioned in
any court”
Section 18 of the Recovery of
Debts Due to Banks
& Financial Institutions Act, 1993:
“18
bar of jurisdiction
On and from the appointed
day, no court or other authority shall have, or be entitled to exercise, any
jurisdiction, powers or authority (except the Supreme Court, and a High Court
exercising jurisdiction under Articles 226 and 227 of the Constitution) in
relation to the matters specified in
section 17”.
Section 15 of the Railway Claims Tribunal Act, 1987:
“15. Bar of jurisdiction- On an from the
appointed day, no court or other authority shall have, or be entitled to,
exercise any jurisdiction, powers or authority in relation to the matters
referred to in [sub-sections (1) and (1A)] of section 13”.
It will be seen that while Section 105 of the Multi-State Co-operative Societies
Act, 1984 uses the word ‘court’. Jurisdiction of court is thus barred in
respect of disputes mentioned in the
Section. Other two Acts uses the words
not only ‘court’ but also ‘other authority’. District Forum is certainly “other authority” as it is not a
court. Both these two Acts certainly
bar the jurisdiction of a District Forum
to take cognizance of the matter
which falls exclusively in the
jurisdiction of the Tribunal
established under those two Acts.
In the
case of Union of India & Ors. Vs. Sri Ramji Enterprises & Anr. (First Appeal No.411 of 1996) we have
already held that in
view of the provisions of Section 15 of the
Railway Claims Tribunal Act, 1987,
District Forum established under the CPA will have no jurisdictions
over the matters covered
under Railway Claims Tribunal
Act. Section 3 of the CPA is
to be read in consonance with the
provisions barring jurisdiction of a Court or other tribunals absolutely. If a District Forum assumes jurisdiction in respect of matter falling
exclusively within the jurisdiction
of Tribunals established under Railway
Claims Tribunal Act, 1987 or the
Recovery of Debts Due to Banks
& Financial Institutions Act, 1993 or
similar other enactments that
would certainly be in derogation of those provisions which is not permissible. We may also refer to a judgement of the Supreme Court in the case
of Marine Container Services South Pvt. Ltd. vs. GO Go Garments - (1998) 3 SCC
247 where the Supreme Court said with reference to Section 3 of CPA that Contract Act would nevertheless apply to the complaints filed
under CPA and that Section 3 could not mean to say that it overrides other
provisions of law.
In
this view of the matter, it is not necessary to deal with the argument that CPA
is a general enactment while
the Delhi Co-operative Societies Act, 1972 is a special enactment as
it was canvassed before us. This
issue on the interpretation of a special or general Act does not arise
in the present case. We therefore hold
that Section 93 of the Societies
Act does not bar the jurisdiction of
District Forum assuming jurisdiction in the matter.
We are
also not in agreement with the view
of the State Commission that a
member cannot be a consumer vis-a-vis
the society of which he is a member.
As a member he has certain
rights in the society like
attending its meeting and right
to vote. A member is a separate entity
from the Co-operative Society which is just like a shareholder as in the Company registered under the Companies Act, 1986. Here is the society
of which the complainants are member which invites deposits and pays interest and is to refund the amount
with interest on maturity. Society
provides facilities in connection with financing and is certainly rendering services to its members and here is a member who avails of such
services. When there is a fault on the part of the society and itself is not
paying the amount on fixed deposit receipts on maturity, there
is certainly deficiency in service by the society and a complaint lies against
society by the member as a complainant.
A co-operative society under the
Societies Act, is a akin to a
company under the companies Act, 1986.
If we refer to Section 35 of the Societies Act, a cooperative society is
a body corporate by the name under
which it is registered having perpetual succession and a common seal, and with
power to hold property, enter into contract, institute and defend suits and
other legal proceedings and to do all things
necessary for the purpose for which it is constituted. A co-operative society is not bound by the
rigors of the Companies Act. Under Section 4 of the Societies Act a society which has its
objects the promotion of the economic interests of its members in accordance
with co-operative principles may be
registered under the Act. A member of
the society cannot exercise rights as a
member unless he has made due payment
as required by the bylaws of the
society. A member has a right of one
vote in the affairs of the
society. It is apparent that
rights of a member in a society are similar to rights which a shareholder exercises in a company. Rights of a shareholder are: (i) to elect directors and thus to participate in the
management of the affairs of the
company, (ii) to vote on resolutions at the meeting of the company and (iii) to
enjoy the profits of the company in the
shape of dividends. A share
holder is different person than the company of which he is the shareholder. Similarly, a member of the society is different from the society of which he is a member. He can certainly if occasion arises, proceed against the society raising a
dispute. In the Case of Neela Vasant
Raje vs. Amogh Industries & Anr. - 1986-95 Consumer 446
this Commission had taken a view that
with reference to Section 2(1)(d) of
CPA that where a company or a firm
invites deposits from the public
for the purpose of using money
for its business on promise of giving attractive rates of interest with security
of investment and prompt
repayment of the principal after the stipulated term the transaction of such a nature would clearly make the depositor a ‘consumer’ under CPA.
This Commission also
observed that the definition of the
expression ‘service’ was couched in the
widest possible language and it expressly covered ‘service of any description’
other than any service rendered ‘free
of charge’ or ‘under a contract of
personal service’. Thus we hold that
complainants were certainly consumers and could maintain their complaints in the
District Forum.
We, therefore, overrule the view taken by the State commission both on the question of
jurisdiction and on ‘consumer’ ‘availing of services’ of the society. The order of the State Commission is, therefore, set aside and that of the District Forum is
restored. Petitioners shall be entitled
to costs which we quantity at Rs.2,000.
…………………………….J.
(`D.P. WADHWA)
PRESIDENT
……………………………..J.
(C.L.
CHAUDHRY)
MEMBER
……………………………..J.
(J.K.
MEHRA)
MEMBER
……………………………..
(
RAJYALAKSHMI RAO)
MEMBER
……………………………..
(
B.K. TAIMNI)
MEMBER