NATIONAL CONSUMER
DISPUTES REDRESSAL COMMISSION
CIRCUIT BENCH AT
(From the Order dated 16.06.2000 in Appeal No. 657 of 1998 of the State Commission, Bangalore, Karnataka).
Thukaram Anantha Shet Appellant
Vs
The Manager Respondent
Karnataka Bank Ltd.
BEFORE :
HONBLE.MR.JUSTICE
M.B.SHAH, PRESIDENT
For the Appellant : Shri R V Jayaprakash, Advocate
For the Respondent :
Shri V
Dated
Heard the learned Counsel for the
parties. This appeal is filed
against the judgment and order dated 16.06.2000 passed by the Karnataka State
Consumer Disputes Redressal Commission in Appeal No. 657 of 1998. The State
Commission, vide its order, has allowed the appeal and set aside the order
passed by the District Forum, Shimoga, in Complaint
No. 72 of 1997, directing the Respondent Bank to return the original title
deeds, sale certificates issued by the Municipality, Sagar,
in respect of the open site and the other original deeds, if any, which were
furnished by way of security by the guarantor (Petitioner) for providing an
over draft facility to one M/s. Hegde Traders.
The appeal was allowed
on the grounds that : (i) civil proceedings
were pending between the parties; and
(ii) the dispute between the Complainant and the Bank was not a consumer
dispute, which can be covered by the Consumer Protection Act, 1986.
In
our view, the State Commission has erroneously arrived at the conclusion that
the dispute would not fall within the purview of the Consumer Protection
Act. Under Section 2(1)(d)(ii)
of the Consumer Protection Act, 1986, banking services are covered by an
inclusive definition. Therefore, in the
case where the over draft facility / loan is given to a person against the
pledging of the title deeds, and if the loan is returned, the title deeds are
required to be returned by the bank to the pledgee. Returning of the pledged documents shall be
part of the services to be rendered by the bank. In the present case,
admittedly, the Petitioner was a
guarantor who pledged the documents, as stated above, with the bank to enable
M/s. Hegde Traders to get the over draft facility.
Undisputedly, Mr.
M.Vasudeva Maiya, who was
the Manager of the Bank at the time of granting the loan, was required to pay
the said amount, as a disciplinary action was taken by the bank against
him. Further, once the loan amount is
paid, the bank would not have any authority to retain the title
deeds/documents. If the same are not
returned, the Petitioner is entitled to approach the Consumer Forum, as
non-return of the pledged documents after repayment of loan would amount to
deficiency in service by the bank.
Therefore, the view taken by the State Commission on this point is
erroneous.
Learned
Counsel for the Petitioner relied upon the decision rendered by the
However, in the present
case, it is an admitted fact that the Petitioner had approached the
Considering the pendency of the appeals before the Appellate Court, in our
view, we have to pass appropriate reasonable order which may not come in conflict with
the orders which may be passed in appeals.
Therefore, in our view,
it would be just and reasonable to pass the following order:
The Bank is directed to
deliver the documents to the Complainant, which were pledged by the Complainant
to the Bank, as the loan taken on the over draft facility is fully paid to the
satisfaction of the bank. The Bank shall
comply with this order of delivering the pledged title deeds, as soon as the
civil proceedings are finalized. Ordered accordingly.
There shall be no order as to costs.
.J.
(M.B.SHAH)
PRESIDENT
...
(P.D.SHENOY)
MEMBER