NATIONAL
CONSUMER
DISPUTES REDRESSAL COMMISSION
Reserve Bank of India & Ors.
Opposite Party
BEFORE :
HONBLE MR. JUSTICE M.B. SHAH,
PRESIDENT
MRS.
RAJYALAKSHMI RAO, MEMBER
For the Complainant : Mr.Atul Nanda, Ms.Rameeza Hakeem
and Mr.Anjaneya Mishra,
Advocates
For the Opp.
Parties : Ms.Sudha Sharma, Advocate for OP 1
Mr.Amrendra Saran, ASG for OP 2
Mr.S.L. Gupta, Advocate for Opp.Parties 3,18,21,36,37,38,39,41,43,69
Ms.Mamta Jha,
Advocate for Mr. Ashutosh Verma,
Advocate for OP 5, 14
Mr.P.B. Aggarwal,
Advocate for OP 6
Mr.Pradeep Dewan
and Mr.Rajiv Samaiyar,
Advocates for OP 8
Mr.Shailendra Ojha,
Advocate for Mr.
Aditya Madan,
Advocate for OP 9
Mr. S.Sachin, Advocate for OP 11
Mr. Arvind Wishwabandhu, Advocate for
Mr.Bishwajit Bhattacharya, Advocate for OP 12
Mr.Ranbir Singh, Advocate for OP 13
Mr. R.N.
Rout, Advocate for OP 15
Mr. H.D. Talwani, Advocate for OP 17
Mr.Anshu Mahajan,
Advocate for OP 19
Mr.Nilesh Sharma, Advocate for OP 22, 32
and 57
Ms.Varsha Kriplani,
Advocate for OP 23, 29, 83
Mr.Dharam Dev, Advocate for OP 25, 55
Mr.Sanjay Bhatt, Advocate for OP 26
Mr. S.S. Salooja, Advocate for OP 27
Mr.V. Mohana, Advocate for OP
28
Mr.Rajender Kumar, Advocate for OP 30 and 33
Mr.Vineet Chandra Sharma, Advocate for OP
31
Ms.Sangeeta Gupta, Advocate for OP 34
Mr.P.S. Shetty,
Advocate for OP 35
Ms.Deepti, Advocate
for Mr.P.I. Jose,
Advocate
for OP 40 and 47
Mr. S.K. Garg, Advocate for OP 45
Mr.V.K.Shailendra, Advocate for OP 46
Mr.Vijay Kumar, Advocate for OP 48
Mr.Devendra Sain,
Advocate for OP 49
Mr.Rajesh Kumar, Advocate with Mr.K.D. Naik, Manager of OP 51
Mr. J. Pradhan, Advocate for OP 52
Mr.P.Chandrasekharan, Advocate for OP 53
Mr.Praveen Kumar, Advocate for OP 60
Mr.____________,
for OP 62
Mr.Vipin Nandwani,
Advocate for OP 77
Mr.Manish Khandelwal,
Advocate for OP 79
Mr.Amit Singh Chadha,
Sr.Advocate with Mr.Ajay Saroya and Mr.Arvind Gupta,
Advocates for OP 86
Ms.Surekha Raman, Advocate for OP 88 and 90
11.10.2006
The complainant in person submits that because of the voluminous documents, he has prepared CDs and the CDs would be handed-over to each of the learned counsel appearing for different banks. He has handed-over a CD to the Additional Solicitor General, Mr.Amrendra Saran, for assisting the Commission in arriving at a proper decision. RBI and Union of India to file their written version within a period of 15 days from today. It would be open to the learned counsel for the rest of the respondents to obtain copies of the said written version from the Registrar. By filing simple application, Xerox copy of the same would be immediately handed-over to the respondents without any delay.
Stand over to
.J.
( M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
/sra/ 15 / Court-1
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Reserve Bank of India & Ors.
Opposite Party
BEFORE :
HONBLE MR. JUSTICE M.B. SHAH,
PRESIDENT
MRS. RAJYALAKSHMI RAO,
MEMBER
For
the Complainant : Mr.Atul
Nanda, Ms.Rameeza Hakeem
and Mr.Anjaneya Mishra,
Advocates
For
the Opp. Parties : Mr. Amit Anand
Tiwari, Advocate for
Mr.Amrendra Sharan, ASG as amicus
curiae
Mr.S.L. Gupta, Advocate for Opp.Parties
3,18,21,36,37,38,39,41,43,69
Ms.Suman Tripathy, Advocate for OP
5, 10, 14 with Ms.Rama Arora,
Sr.Manager (Law) of OP 10
Mr.P.B. Aggarwala and Ms.Praveena Gautam, Advocates for
OP 6, 60
Mr.Pradeep Dewan and Mr.Rajiv Samaiyar, Advocates for
OP 8
Mr.Rohit Madan, Advocate for OP 9
Mr. S.Sunita, Advocate for
OP 11
Mr. Arvind Wishwabandhu, Advocate and Mr.Bishwajit
Bhattacharya, Advocate for OP 12
Mr.Kunal Tandon and Mr.Rambir Singh, Advocates for OP 13
Mr. R.N. Ront, Advocate for
OP 15
Mr.Saran Suri, Advocate for OP 16
Mr.Anshu Mahajan, Advocate for OP
19
Mr.Sunil Narula, Advocate for OP 20
Mr.Brijesh Anand, Advocate for OP 22,
32 and 57
Ms.Ateev Mathur, Advocate for OP
23, 29, 83
Mr.Dharam Dev, Advocate for OP 25, 55
Ms.Nidhi Das, Advocate for OP 26
Mr. S.S. Salooja, Advocate
for OP 27
Mr.Rajender Kumar, Advocate for OP 30 and 33
Mr.P.S. Shetty, Advocate for OP
35
Ms.Deepti, Advocate for Mr.P.I.
Jose,
Advocate for OP 40 and 47
Mr. S.N. Bhat, Advocate for
OP 44
Mr. S.K. Garg, Advocate for
OP 45
Mr.V.K.Shailendra, Advocate for OP 46
Mr.Vijay Kumar, Advocate for OP 48
Mr.Devendra Sain, Advocate for OP 49
Mr.Rajesh Kumar, Advocate with Mr.K.D.
Naik, Manager of OP 51
Mr. J. Pradhan & Mr.
K.P. Menon, Advocates for OP 52
Mr.R.R. Mani and Mr. K.B. Sandeep, Advocates for OP 54
Mr. Mahip Datta, for OP 63
Mr.Anupam Verma, Advocate for OP 67
Mr.Dhiraj Mishra and Mr. Nirmal
Mishra,
Advocates for OP 76
Mr.Syed Naqvi and Ms.Smieetaa Inna, Advocates for OP 77
Mr.Manish Khandelwal, Advocate for
OP 79
Mr.Amit Singh Chadha, Sr.Advocate with Mr.Ajay Saroya and Mr.Arvind Gupta,
Advocates for OP 86
Ms.Surekha Raman, Advocate for OP 88 and 90
09.11.2006
Heard the learned
counsel for the parties.
Learned
counsel, Mr.Amit S. Chadha,
appearing on behalf of O.P. No.86 (J.P. Morgan Chase Bank) submits that O.P.
No.86 is not carrying out any retail banking business. He, therefore, submits that there was no
necessity of joining O.P. No.86 as a party respondent. Considering the aforesaid submission,
application for deleting O.P. No.86 is granted.
It
is the contention of the complainant that despite the various Committee
Reports, appropriate action is not taken by the Reserve Bank of
Need for introduction of policies to curtail
banks enjoyment of float :
The need for passing the interest
benefits to payees on their cheque proceeds once the
payees bank (and not payees account) receives credit from the drawee bank is of significant consequence. No passing of such interest benefits to the
customers allows the banks to enjoy float and leads to undue enrichment of
banks at the cost of their customers.
Presently, as per data available (See Appendix C), in one year nearly
13,000 lakh cheques are
cleared attributing to a total amount of more than Rs.1,13,37,000 crores. Giving benefit of doubt to banks and
considering that for at most 50% of the cheques banks
are not enjoying any kind of float, it would mean that on an average the
banking sector enriches itself (at the cost of its customers) to the tune of at
least one days interest on at least 56,68,500 crores. On this one-days interest, even at a
conservative rate of interest of 4% per annum, amounts to more than Rs.621
crores. In fact the empirical study
presented in Section 5 indicates that, on an average, the float enjoyed by
banks is 4 and 6 days (while they take 11 and 16 days for collecting cheques) for metro and state capital respectively. For other centers it would be anybodys guess
what the float period could be!
The
totality of huge float being enjoyed by banks is actually an unaccounted credit
taken from the depositors without their explicit consent. The vital question here is why are the banks
being allowed to enjoy even one-days float?
He
further submitted that the vital question, why the Banks are being allowed to
enjoy even one days float, is required to be answered by RBI. For this purpose, the complainant submits
that RBI itself has issued circular dated 1.11.2004 to all the Scheduled
Commercial Banks, wherein it is stated as under :
Adequate care also may be taken to
ensure that the interests of the small depositors are fully protected. The policy framed in this regard should be
integrated with the deposit policy formulated by the bank in line with the IBAs model deposit policy.
The policy should clearly lay down the liability of the banks by way of
interest payments due to delays for non-compliance with the standards set by
the banks themselves. Compensation by
way of interest payment, where necessary, should be made without any claim from
the customer.
The
complainant submits that this particular part is still not implemented by
various Banks.
As against this, learned counsel
appearing on behalf of the Banks submit that at least 80 Banks have
formulated their own policy and are following the same. They have produced a note issued by Indian
Banks Association (IBA) wherein it is contended that the data given by the
complainant is incorrect.
Prima facie, it appears that even though the Banks
have formulated their own policy with regard to float fund, credit is not given
to the payee immediately and the interest thereon is also not paid and, hence,
the Banks enjoy the said fund without paying any interest.
Considering the aforesaid aspect, Central Government
and RBI are directed to state on affidavit as to what steps can be taken for
minimizing the loss to the consumers because of the floating fund. Further, RBI should state on affidavit
whether the Guidelines issued by it are properly implemented by the Banks by
framing reasonable policies in conformity with the Guidelines.
Some of the officers of different Banks, who are present in the Court submits that with regard to the local clearance of cheque, as soon as the cheque is presented/deposited for clearance with the Bank, credit is given but the funds are not allowed to be withdrawn till the amount is received by the Bank and, therefore, there is no loss of interest to the customer.
Prima facie, it is apparent that this policy followed by some Banks is required to be uniformly adopted by rest of the Banks.
Stand over to
.J.
( M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
/sra/
18 / Court-1
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Reserve Bank of India & Ors.
Opposite Party
BEFORE :
HONBLE MR. JUSTICE M.B. SHAH,
PRESIDENT
MRS. RAJYALAKSHMI RAO,
MEMBER
For
the Complainant : Mr.Anjaneya
Mishra, Advocate for
Mr.Atul Nanda, Ms.Rameeza Hakeem,
Advocates
For
the Opp. Parties : Mr.C.Mukund
and Mr.Shashank Sharma,
Advocates for OP 1
Mr.S.L. Gupta, Advocate for Opp.Parties
3,18,21,36,37,38,39,41,43,69
Mr.Harsh Jha and Mr.Dhruv Mehta, Advocates for OP 4
Ms.Suman Tripathy and Mr.Ashutosh Verma, Advocates for
OP 5, 10, 14
Mr.P.B. Aggarwala and Ms.Praveena Gautam, Advocates for
OP 6, 60
Mr.V.K. Tandon, Advocate for OP 7
Mr.Pradeep Dewan and Mr.Anupam Dhingra, Advocates for
OP 8
Mr.Rohit Madan, Advocate for OP 9
Ms.Ruma Arora, Advocate for OP 10
Mr. S.Sunita, Advocate for
OP 11
Mr. Arvind Wishwabandhu and Mr.Bishwajit
Bhattacharya, Advocates for OP 12
Mr.Kunal Tandon and Mr.Rambir Singh, Advocates for OP 13
Mr. R.N. Rout, Advocate for OP 15
Mr.Saran Suri, Advocate for OP 16
Mr.H.D. Talwani, Advocate for OP
17
Mr.Anshu Mahajan, Advocate for OP
19
Mr.Sunil Narula, Manager (Law) for
OP 20
Mr.Nilesh Sharma, Advocate for OP 22, 32 and 57
Ms.Varsha Kriplani, Advocate for OP
23, 29, 83
Mr.Dharam Dev, Advocate for OP 25, 55
Mr.Sanjay Bhatt, Advocate for OP 26
Mr. S.S. Salooja, Advocate
for OP 27
Mr.V.Mohana, Advocate for OP 28
Mr.Himanshu Mitra, Advocate for OP 30
and 33
Mr.P.S. Shetty, Advocate for OP
35
Ms.Deepti and Mr.P.I. Jose,
Advocates for OP 40 and 47
Mr. D.P.Chaturvedi,
Advocate for OP 44
Mr. S.K. Garg, Advocate for
OP 45
Mr.V.K.Shailendra and Ms.Neha Cowshish, Advocate for OP 46
Mr.Vijay Kumar, Advocate for OP 48
Mr.Devendra Sain, Advocate for OP 49
Mr.Rajesh Kumar, Advocate with Mr.K.D.
Naik, Manager of OP 51
Mr. J. Pradhan for Mr. K.P.
Menon and Mr.P.Chandrasekhar,
Advocates for OP 52
Mr.Shankh Sengupta, Advocate for OP
67
Mr.Dhiraj Mishra and Mr. Nirmal
Mishra,
Advocates for OP 76
Mr.Syed Naqvi and Ms.Smieetaa Inna, Advocates for OP 77
Mr.Manish Khandelwal, Advocate for
OP 79
Ms.Surekha Raman, Advocate for OP 88 and 90
5.12.2006
Considering the affidavit submitted by Reserve Bank of India (RBI), it appears that RBI is taking appropriate steps in the proper direction. As per the affidavit, before end of March, 2007, the necessary action would be taken so that delay in clearing the cheque would be minimum and in any case minimize to not more than 24 hours.
Meantime, RBI is directed to publish the steps which are taken and which are contemplated to be taken so that ordinary consumer is made aware and if there is some delay at the hands of the Banks, they can draw the attention of the concerned Bank.
The affidavit which is filed by the RBI shall be placed on RBI Website.
Adjourned
to 19.2.2007 at
.J.
( M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
/SG/
15 /Court-1
Reserve Bank of India & Ors.
Opposite Party
BEFORE :
HONBLE MR. JUSTICE M.B. SHAH,
PRESIDENT
MRS. RAJYALAKSHMI RAO,
MEMBER
For
the Complainant : Mr.Atul
Nanda, Advocate
For
the Opp. Parties : Mr.C.Mukund,
Advocate with Ms. Neeraj,
Advocate for OP 1
Mr.S.L. Gupta, Advocate & Mr.
R.K. Dikshit Advocate for Opp.
Parties 3,18,21,36,37,38,39,41,43,69
Mr.Harsh Jha and Mr.Dhruv Mehta, Advocates for OP 4
Ms.Suman Tripathy and Mr.Ashutosh Verma, & Ms. Mamta Jha, Advocates for OP 5,
10, 14
Mr.P.B. Aggarwala and Ms.Praveena Gautam, Advocates for
OP 6, 60
Mr.V.K. Tandon, Advocate for OP 7
Mr.Pradeep Dewan and Mr.Anupam Dhingra, Advocates for
OP 8
Mr.Rohit Madan, Advocate for OP 9
Ms.Ruma Arora, Advocate for OP 10
- 2-
Mr. S.Sunita, Advocate for
OP 11
Mr. Arvind Wishwabandhu and Mr.Bishwajit
Bhattacharya, Advocates for OP 12
Mr. Rambir Singh, Advocates
for OP 13
Mr. R.N. Rout, Advocate for OP 15
Mr.Saran Suri, Advocate for OP 16
Mr.H.D. Talwani, Advocate for OP
17
Mr.Anshu Mahajan, Advocate for OP
19
Mr.Sunil Narula, Manager (Law) for
OP 20
Ms. Anisha Singh, Advocate
for OP 22, 32 and 57
Mr. Pravin Kumar, for OP 23, 29, 83
Mr.Dharam Dev, Advocate for OP 25, 55
Mr. Nitin Khare, Advocate for OP 26
Mr. S.S. Salooja, Advocate
for OP 27
Mr.V.Mohana, Advocate for OP 28
Mr.Rajender Kumar, Advocate for OP 30 and 33
Mr.P.S. Shetty, Advocate for OP
35
Ms.Deepti and Mr.P.I. Jose,
Advocates for OP 40 and 47
Ms. Mayuri Kacker, Advocate for Mr. S.N. Bhatt, Advocate for OP 44
Mr. S.K. Garg, Advocate for
OP 45
- 3-
Mr.V.K.Shailendra and Ms.Neha, Advocate and
Mr. Subhro Sanyal for OP 46
Mr.Vijay Kumar, Advocate for OP 48
Mr.Devendra Sain, Advocate for OP 49
Mr.Rajesh Kumar, Advocate with Mr. K.D. Naik,
Manager of OP 51
Mr. J. Pradhan for Mr. K.P.
Menon and Mr.P.Chandrasekhar,
Advocates for OP 52
Mr.Menne A., Advocate for OP 54
Mr. Majoj A. Advocate &
Ms. Seem Gupta, Advocate
for OP 56
Mr. M. Datta, Advocate for
OP 63
Mr.Shankh Sengupta, Advocate for OP
67
Ms. Nirmal Mishra,
Advocates for OP 76
Mr.Syed Naqvi and Ms.Smieetaa Inna, Advocates for OP 77
Mr.Manish Khandelwal, Advocate for
OP 79
Ms.Surekha Raman, Advocate for OP 88 and 90
Mr. Kunal Tandon, Indian Overseas Bank
Mr. Vijay Kumar Gupta, Advocate for American Express
Bank
Mr. Aditya Madan, Advocate for O.B.I.
- 4-
20.02.2007
All the Banks who are appearing before this Commission are directed to
file affidavit, comprising not more than one or two pages, with regard to the procedure followed
by them in respect of clearance of local cheques, particularly date of giving credit and/or
date of debiting the account. For the
outstation cheques, order would be passed separately.
Modification application will be decided
subsequently.
It would be open to the complainant
to file affidavit, if required.
Adjourned to
5.3.2007 at
J.
(M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
SG/26
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Reserve
Bank of
BEFORE :
HONBLE MR.JUSTICE M.B.
SHAH, PRESIDENT
MRS. RAJYALAKSHMI RAO,
MEMBER
For
the Complainant : Mr.Atul
Nanda, Advocate with
Ms.
Rameeza Hakeem, Advocate
For
the Opp. Parties : Mr.C.Mukund,
Advocate with Ms. Neeraj,
Advocate for OP 1
And others
Learned counsel appearing on
behalf of many of the Banks seek 15 days time for filing the affidavits
as ordered by this Commission on
Office to keep these affidavits in a proper bunch.
Stand over
to
J.
(M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
Satish/21
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Atul Nanda and
another
Complainants
Versus
Reserve Bank of
BEFORE :
HONBLE
MR.JUSTICE M.B. SHAH, PRESIDENT
MRS.
RAJYALAKSHMI RAO, MEMBER
For
the Complainant : Mr.Atul
Nanda, Advocate with
Ms.
Rameeza Hakeem, Advocate
For
the Opp. Parties : Mr.C.Mukund,
Advocate with Ms. Neeraj,
Advocate for OP 1
Mr.S.L. Gupta, Advocate & Mr. R.K. Dikshit Advocate for Opp. Parties
3,18,21,36,37,38,39,41,43,69
Mr. R. Majumdar, Advocate for OP 5,
10, 14
Ms. Praveena Gautam, Advocates for OP 6, 60
Mr. Anurag Jain, Advocate
for
Mr.V.K. Tandon, Advocate for OP 7
Mr.Pradeep Dewan, Mr.Anupam
Dhingra, Advocate and Mr. R.B. Saniyal,
Advocate for OP
8
Mr. Aditya Madan, Advocate for OP 9
- 2-
Mr. R.MB. Subha Raju,
Advocate for OP 11
Mr. Bishwajit Bhattacharya,
Advocate with
Mr. D. Mukherjee, for OP 12
Mr. Rambir Singh, Advocate
for OP No.13
Mr. Saran Suri, Advocate
for Bank of
Mr. R.N. Rout, Advocat and
Mr. B.N. Patra
Advocate for OP 15
Mr.H.D. Talwani, Advocate for OP
17
Mr.Anshu Mahajan, Advocate for OP
19
Mr.S.K. Narula, Manager (Law) for
OP 20
Ms. Anisha Singh, Advocate
for OP 22, 32 and 57
Ms. Varsh Kriplani, Advocate
for OP 23, 29, 83
Mr.Dharam Dev, Advocate for OP 25, 55
Mr. Abhishek Kumar,
Advocate for OP 26
Mr. S.S. Salooja, Advocate
for OP 27
Mr.V.Mohana, Advocate for OP 28
Mr.Rajender Kumar, Advocate for OP 30 and 33
Mr.P.S. Shetty, Advocate for OP
35
Ms.Deepti and Mr.P.I. Jose,
Advocates for OP 40 and 47
Mr. D.P. Chaturvedi,
Advocate for OP 44
Mr. S.K. Garg, Advocate for
OP 45
- 3-
Mr. Subhro Sanyal, Advocate and
Mr. V. Ramakant, Manager
(Legal) for OP 46
Mr.Vijay Kumar, Advocate for OP 48
Mr.Devendra Sain, Advocate for OP 49
Mr.Rajesh Kumar, Advocate for OP 51
Mr. P.C. Handa, Advocate for OP 53
Mr. K.K. Mani, Advocate for
OP 54
Ms. Seem Gupta, Advocate for OP 56
Mr. Vijay Kumar Gupta, Advocate for OP 63
Ms. Nirmal Mishra, Advocates for OP 76
Mr.Syed Naqvi and Ms.Smieetaa Inna, Advocates for OP 77
Mr.Manish Khandelwal, Advocate for
OP 79
Ms.Surekha Raman, Advocate for OP 88 and 90
Mr. Aditya Madan, Advocate for O.B.I.
Mr. Shiv Kumar, Advocate
for Karur Vysya Bank
09.04.2007
Complainant, Mr. Nanda pointed out that at present only 17 Banks have filed the affidavits with regard to giving of debit to the drawer and credit to the payee, in respect of local cheques, on the same day.
- 4 -
As against this, learned counsel appearing for RBI stated that in all 21 affidavits are received by him. He submits that after proper verification of the affidavits, RBI would file the necessary affidavit. Rest of the Banks, who have not filed affidavits, are directed to do so within a period of 15 days from today.
Adjourned to 21.5.2007 to find out whether RBI can give appropriate directions to the Banks who are not following the system of giving debit to the drawer and credit to the payee on the same day.
J.
(M.B. SHAH)
PRESIDENT
(RAJYALAKSHMI RAO)
MEMBER
Sg/21